If you have have purchased something from the MCCentral webstore and never received it, this is the place to create a support ticket. Remember that it is very important that you provide as much information as possible, otherwise it could take longer to resolve your issue. Please note that if you chose the Echeck payment option, it can take up to seven days after purchase for your payment to clear. Donator ranks are not instant, and you should allow up to 30 minutes for your rank to update In-Game before creating a donation issue ticket. Remember to also relog after purchasing a donator rank.
Also please remember that a server admin will reply to your ticket as soon as possible. Creating multiple tickets and spam replying to existing tickets will result in a revoked access to the support tickets. You will receive a notification once a staff member has dealt with your ticket. You can manage your previous tickets in the "My Tickets" tab on the next page.
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